As a valued member of our Medicare Advantage plan, we are continuously seeking ways to enhance your experience and provide you with convenient options for managing your healthcare information. Beginning in December of 2024, all EOBs will be made available to our members through our Explanation of Benefits (EOBs) page on MyLeon.
Should you have any questions or require assistance with your Explanation of Benefits, please do not hesitate to contact our Member Services team at 1-844-969-5366 TTY: 711, Sunday through Saturday from 8:00 am to 8:00 pm for the months of October through March, and Monday through Friday from 8:00 am to 8:00 pm for the months of April through September.
- How to Access Your Electronic Explanation of Benefits
- For those members who have chosen to receive their EOBs via text messaging, please read the following carefully:
- Terms and Conditions – Leon Health operates a campaign that sends opted-in subscribers Explanation of Benefits and account alerts and notifications. Message frequency will vary. Reply Help for more information or call 1-844-969-5366. Message and Data rates May apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to opt-out. START: Thank you for opting into Leon Health. Msg frequency will vary. Reply Help for help. Reply STOP to stop. Msg and Data rates May apply. HELP: For Help, call 1-844-969-5366. Reply STOP to opt out. STOP: You have unsubscribed and will no longer receive messages from Leon Health. Reply START to begin receiving messages again.
- Note that for those members who choose to receive the EOBs via text messaging, you also have the option to reply STOP to opt-out and revoke your consent.
- Privacy Policy – No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
